Privacy Policy for Eden Candles

Last Updated: 11/19/15

Eden Candles (“Eden,” “we,” “us,” or “our”) owns and operates the Eden website and is the data controller of your personal data.

We have adopted this Privacy Policy to explain how we process the information collected by Eden Candles and the reasons why we must collect certain personal data about you. Please read this Privacy Policy carefully before using our website.

We take the protection of your personal data seriously and are committed to ensuring its confidentiality and security.

1. Personal Information We Collect

Device Information

When you visit Eden, we automatically collect certain information about your device, including:

Your web browser type
IP address
Time zone
Cookies installed on your device

As you browse the Site, we may also collect:

Pages or products you view
Websites or search terms that referred you to the Site
How you interact with the Site

We refer to this automatically collected data as “Device Information.”

Information You Provide to Us

We may also collect personal data you provide directly to us, including but not limited to:

Name and surname
Email address
Mailing address
Payment information
Phone number (optional)

This information may be collected during account registration, checkout, newsletter sign-ups, or when filling out forms so that we can fulfill our agreement with you.

2. Why We Process Your Data

Our top priority is customer data security. We only process minimal user data and only what is absolutely necessary to operate the website.

Automatically collected information is used solely to:

Detect potential cases of abuse
Create statistical information about website traffic and usage patterns

These statistics do not identify any particular user.

You may browse the website without telling us who you are or providing identifying information. However, certain website features require personal information—for example:

Subscribing to our newsletter
Placing an order
Contacting us through the site

If you choose not to provide personal data, some features may not be available.

If you have questions about what information is mandatory, you may contact us at Jenna@edencandles.store.

3. Your Rights (European Residents)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights regarding automated decision-making and profiling

If you would like to exercise these rights, please contact us using the information below.

We process your data to fulfill contracts we may have with you (such as when placing an order) or otherwise to pursue our legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.

4. Links to Other Websites

Our website may contain links to external websites not owned or controlled by Eden Candles. We are not responsible for the privacy practices of such websites or third parties.

We encourage you to review the privacy policies of any external sites you visit.

5. Information Security

We store your information on secure servers in a controlled environment and protect it from unauthorized access, use, or disclosure through reasonable administrative, technical, and physical safeguards.

However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

6. Legal Disclosure

We may disclose any information collected, used, or received when required or permitted by law, such as:

To comply with a subpoena or legal process
To protect our rights
To protect your safety or the safety of others
To investigate fraud
To respond to a government request

7. Contact Information

For questions about this Privacy Policy or to exercise your individual rights, you may contact us at:

📧 Jenna@edencandles.store